Our showroom will be open by appointment only. We will no longer be taking self-pickup orders. Order minimum starting at $200+ depending on location, not including delivery
Our showroom will be open by appointment only. We will no longer be taking self-pickup orders. Order minimum starting at $200+ depending on location, not including delivery
We do our best to control color across all our products, but it is possible that you may receive items where color does not match completely.
The following factors increase the difficulty of delivering completely color-matched products to our customers:
Different dye lots may be used to produce a single SKU during the cutting and sewing stage
Different dye lots may be used to produce different SKUs during the cutting and sewing stage
Different dye lots may be used over time, as cloth supplies are used and replenished
Different dye lots for a single SKU may be stored in our warehouses at the same time
Different dye lots across different SKUs may be stored in our warehouses at the same time
As you can imagine, this makes it nearly impossible to get a 100% color match, even for a single SKU. All our warehouse fulfillment staff is trained to match products as closely as possible for each delivery.
To prevent staining and mildew, all linens MUST be refuse free and dry
Most Mildew stains cannot be removed.
Customer will be charged for damaged or stained linen that we are unable to remove at the replacement cost of the item.
We recommend avoiding hot or crazy glue, paints, tape, silicone, or glitter.Responsibility for equipment remains with the customer from delivery until pick up or return.
